A PBX (Private Branch Exchange) is a system that connects telephone extensions to the Public Switched Telephone Network and provides internal communication for a business. An IP PBX is a PBX with Internet Protocol connectivity and may provide additional audio, video, or instant messaging communication utilizing the TCP/IP protocol stack. VoIP gateways can be combined with traditional PBX functionality to allow businesses to use their managed intranet to help reduce long distance expenses and take advantage of the benefits of a single network for voice and data (converged network). An IP PBX may also provide CTI features. An IP PBX can exist as a physical hardware device or in software.

SIP trunking is a Voice over Internet Protocol (VoIP) and streaming media service based on the Session Initiation Protocol (SIP) by which Internet telephony service providers (ITSPs) deliver telephone services and unified communications to customers equipped with SIP-based private branch exchange (IP-PBX) and Unified Communications facilities. Most Unified Communications software applications provide voice, video, and other streaming media applications such as desktop sharing, web conferencing, and shared whiteboard.

A reliable contact center solution is the absolute lifeline to any organization with high call volumes. Whether your needs are for, inbound, outbound, or blended, a call center solution needs to be able to hit on every point.

Whether you need desk-sharing, instant messaging, file sharing, mobile capabilities, presence, collaboration is important for a business. Businesses are becoming more efficient and finding ways to communicate at a higher level to make decisions quicker.

Can find a service provider that can service anywhere in the USA, Canada, & UK.

Many businesses rely on fax machines, and fax machines are designed in a way that they cannot read data the same way a computer with a modem can. Fortunately, T.38 protocol makes virtual faxing possible and easy using the internet. The T.38 protocol is a standard for fax machines in which the sender, the receiver, or both the sender and receiver are using VoIP.

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